Privacy Policy
We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this web site. We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and to gather broad demographic information. Our site uses cookies to keep track of your shopping cart. We use cookies to identify you so we can retrieve your information so you don't have to re-enter it each time you visit our site. Our site's registration form requires users to give us contact information, like their name and email address, and unique identifiers. We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary if they have subscribed to the mail list. Users may opt-out of receiving future mailings by choosing to un-subscribe. Unique identifiers are collected to verify the user's identity and for use in our record system. This site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites.
Our site uses an order form for customers to request information, products, and
services. We collect visitor's contact information and unique identifiers. Contact
information from the order form is used to send orders and information about our
company to our customers. The customer's contact information is also used to
get in touch with the visitor when necessary. Users may opt-out of receiving future
mailings. Unique identifiers are collected from Web site visitors to verify the
user's identity and for use as account numbers in our record system.
Security
This site has security measures in place to protect the loss, misuse and alteration
of the information under our control. All data is protected using the most advanced
methods available. We do not store financial information like credit card numbers
or personal information like social security numbers on this site.
Ordering Online
Ordering Online with us is safe and secure! We employ a method of interaction with
our visitors that does not compromise credit card information. This online system
is 100% secure. A note about the Fair Credit Billing Act. Under this act, your bank
limit your total loss and cannot hold you liable for than fifty dollars of reported
fraudulent charges. In the event your card is used in a fraudulent manner, you must
notify your bank or card issuer immediately and in accordance with its reporting
rules and procedures. We encourage you to feel comfortable using your credit card
to conduct commerce on our site. If you wish, you may also send us a U.S. Postal
Money Order (only) or a personal checks. Personal checks will delay your order as
we must wait for your funds to clear before we ship any merchandise. Please allow
an additional 7-10 business days for shipping of your merchandise if paid by personal
check. To order by check, just print the order form with your shopping cart contents
from the order confirmation page and complete the necessary fields, then mail the
form to the address above.
Return / Refund Policy
Every item we sell is carefully inspected before it is shipped. If merchandise is
defective or damaged upon receipt please contact us immediately after your package
arrives for a return authorization claim number. All claims MUST be made within
3 days of receipt of order. Shipping charges will not be refunded. Returned products
must be in absolutely new and unused condition for refund. Shipping Information
Shipping charges are calculated on a per-product basis. Please make note of the
shipping charges associated with each item.
Warranty Policy
We offer a 1 year warranty on all of our products. If you feel you received a defective
product, please e-mail us immediately at contact@kanjam.com