Privacy Policy
We have created this privacy statement in order to demonstrate our firm
commitment to privacy. The following discloses our information gathering and
dissemination practices for this web site. We use your IP address to help
diagnose problems with our server, and to administer our Web site. Your IP
address is used to help identify you and to gather broad demographic
information. Our site uses cookies to keep track of your shopping cart. We use
cookies to identify you so we can retrieve your information so you don't have to
re-enter it each time you visit our site. Our site's registration form requires
users to give us contact information, like their name and email address, and
unique identifiers. We use customer contact information from the registration
form to send the user information about our company. The customer's contact
information is also used to contact the visitor when necessary if they have
subscribed to the mail list. Users may opt-out of receiving future mailings by
choosing to un-subscribe. Unique identifiers are collected to verify the user's
identity and for use in our record system. This site may contain links to other
sites. We are not responsible for the privacy practices or the content of such
web sites. Our site uses an order form for customers to request information,
products, and services. We collect visitor's contact information and unique
identifiers. Contact information from the order form is used to send orders and
information about our company to our customers. The customer's contact
information is also used to get in touch with the visitor when necessary. Users
may opt-out of receiving future mailings. Unique identifiers are collected from
Web site visitors to verify the user's identity and for use as account numbers
in our record system.
Security
This site has security measures in place to protect the loss, misuse and
alteration of the information under our control. All data is protected using the
most advanced methods available. We do not store financial information like
credit card numbers or personal information like social security numbers on this
site.
Ordering Online
Ordering Online with us is safe and secure! We employ a method of interaction
with our visitors that does not compromise credit card information. This online
system is 100% secure. A note about the Fair Credit Billing Act. Under this act,
your bank limit your total loss and cannot hold you liable for than fifty
dollars of reported fraudulent charges. In the event your card is used in a
fraudulent manner, you must notify your bank or card issuer immediately and in
accordance with its reporting rules and procedures. We encourage you to feel
comfortable using your credit card to conduct commerce on our site. If you wish,
you may also send us a U.S. Postal Money Order (only) or a personal checks.
Personal checks will delay your order as we must wait for your funds to clear
before we ship any merchandise. Please allow an additional 7-10 business days
for shipping of your merchandise if paid by personal check. To order by check,
just print the order form with your shopping cart contents from the order
confirmation page and complete the necessary fields, then mail the form to the
address above.
Return / Refund Policy
Every item we sell is carefully inspected before it is shipped. If merchandise
is defective or damaged upon receipt please contact us immediately after your
package arrives for a return authorization claim number. All claims MUST be made
within 3 days of receipt of order. Shipping charges will not be refunded.
Returned products must be in absolutely new and unused condition for refund.
Shipping Information Shipping charges are calculated on a per-product basis.
Please make note of the shipping charges associated with each item.
Warranty Policy
We offer a 1 year warranty on all of our products. If you feel you
received a defective product, please e-mail us immediately at
contact@kanjam.com